Privacy Policy
We are committed to protecting your privacy and being transparent about how we handle your personal information.
Data Protection
We use industry-standard security measures to protect your personal information
Transparency
We clearly explain what data we collect and how we use it
Your Control
You have control over your data and privacy settings
Information We Collect
We collect information to provide better services to all our users. The types of information we collect depend on how you use our services.
Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Course progress and completion data
- Communication preferences
Automatically Collected Information
We automatically collect certain information when you visit our platform:
- Device information and IP address
- Browser type and settings
- Usage data and interaction patterns
- Cookies and similar technologies
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To provide, maintain, and improve our educational services |
| Personalization | To customize your learning experience and recommendations |
| Communication | To send important updates, security alerts, and support messages |
| Analytics | To understand how our services are used and improve them |
| Security | To detect, prevent, and address technical issues and fraud |
We do not sell your personal information to third parties. We only share data as described in this policy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of data in transit and at rest
- Regular security assessments and testing
- Access controls and authentication systems
- Secure data center facilities
- Employee security training
While we implement strong security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate data
Deletion
Request deletion of your data
Restriction
Limit how we use your data
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Retention Periods
- Account Data: Retained while your account is active and for 3 years after deletion
- Course Progress: Retained for educational records and certification
- Payment Information: Retained as required by financial regulations
- Communication Data: Retained for 2 years for service improvement
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We will let you know via email and/or a prominent notice on our service prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Privacy Questions?
Our team is here to help with any privacy-related concerns or requests.
privacy@learningplatform.com